If you're experiencing a delay between your screen recording and the audio, you're in the right place. This guide will walk you through the latest features in Cap designed to resolve audio sync issues.
Prerequisites
You must have the Cap desktop application installed.
You need to be on the latest version of Cap to access the audio offset feature.
Before you begin
Always back up your important recordings before making significant changes or updating the application.
Update Your Cap Application
First, ensure you're using the latest version of Cap. Recent updates include significant improvements to audio sync.
Open the Cap application.
Navigate to Settings > Changelog to see if a new version is available.
If an update is available, go to the Cap download page to get the latest installer.
Close the Cap application, and then run the installer to update it.
How to Use the Audio Offset Feature
If you've updated to the latest version and still notice a slight sync issue, you can manually adjust the audio timing with the new offset feature in the editor.
Open your recording in the Cap editor.
Select the clip in the timeline that has the audio sync issue.
In the right-hand sidebar, you'll see the Clip Settings panel.
Under Microphone Offset or System Audio Offset, you can enter a value in milliseconds (ms) to adjust the timing.
A positive value (e.g., 50) will delay the audio.
A negative value (e.g., -50) will advance the audio.
You can also use the +100ms, +10ms, -10ms, and -100ms buttons for quick adjustments.
Preview your video to see if the audio is now in sync. Adjust the offset as needed until it's perfect.
The offset applies to the entire clip. If you've split your clip into multiple segments, the changes will affect all of them.
Troubleshooting
If you're still experiencing issues after trying the steps above, here are a few more things you can try:
Restart Your Computer: Sometimes a simple restart can resolve temporary glitches.
Check Your Microphone: If you're using an external microphone, make sure it's properly connected and configured in your system settings.
Re-record a Short Clip: Record a short test video to see if the issue persists. This can help you determine if the problem is with a specific recording or a more general issue.
What's Next
Now that you know how to fix audio sync issues, you can confidently create high-quality screen recordings. For more tips on getting the most out of Cap, check out our other articles on video editing and recording best practices.
Getting Help
If you've followed all the steps and are still having trouble, please contact our support team. Provide them with the following information to help expedite the process:
The version of Cap you're using.
Your computer's operating system.
A detailed description of the issue and any troubleshooting steps you've already tried.